Company Culture Case Studies
The ROI of human development.
The ROI of human development.
A company challenged the belief that aggressive sales strategies were the only path to revenue growth.
When sales professionals feel psychologically safe to be authentic, they stop selling and start serving—creating a performance advantage that compounds over time.
Among the eight highest revenue generators at the company, six are program alumni—demonstrating that trust-building creates a clear path to sales excellence that transcends traditional training approaches.
When trust-trained managers lead trust-trained agents, the combined impact generates nearly $6,000 in additional monthly revenue per agent—proof that psychological safety creates exponential rather than linear returns.
Two years after implementing trust as their sales foundation, this organization earned national recognition as one of America's best workplaces—evidence that when you transform how people sell, you transform who you are as a company.
Drew Clancy, President of PCI, talks about Corey's contribution and the initial impact to revenue.
trust metrics that matter
A Manufacturing company faced a crisis of follow-through.
When accountability systems are rooted in psychological safety rather than compliance, trust becomes measurable through both human and financial outcomes. These metrics from a single quarter demonstrate how fostering genuine commitment transforms organizational capability at every level.
In just one quarter, the commitment-tracking process surfaced and addressed 75 distinct operational challenges—from IT bottlenecks to inventory issues—converting complaints into concrete commitments with owners and deadlines.
Generated $42-45K in savings plus $75K in inventory optimization within a single quarter—proving that trust-building initiatives deliver measurable ROI.
What once required escalation to department heads now gets resolved by frontline managers collectively identifying root causes, developing solutions, and implementing changes within their own weekly meetings, freeing leadership for strategic work.
trust metrics that matter
Julie Van Amerongen, Former Director of Programs and Events, Conscious Capitalism