Mastering Trust

Support your people in building trust quickly with our online course on deepening psychological safety among teams and departments.

Shaking Hands Adobe Stock 597311612 2000w

 

Why is trust so hard to build?

Maybe this question has been gnawing at you. Maybe you’re wondering why there’s tension or confusion within your team, department, or entire company—why your people seem so incapable of trusting one another. You wouldn’t be the first person asking why trust is so hard to build.

Gallup reports that employees’ trust in their leaders has declined—with only 21 percent of employees strongly agreeing they can trust the leadership of their organization.1

Gallup21 Percent Trust Leadership2 Transp

Employees who feel a lack of trust tend to fall into a rut of behaviors you may very well be witnessing right now:

  • holding tightly onto grievances

  • wasting hours venting to those who will sympathize

  • avoiding the productive conflict necessary to move forward

  • feeling stuck—unable to work together as a team in new ways


These behaviors lead to further employee disengagement, important projects stalling out, and ultimately higher turnover as employees lose faith that the company can get itself unstuck. As you can imagine, building trust from that place can be very difficult.

If only there was an easier way to level up your people’s abilities to contribute to a trusting company culture . . .

Transform your team with our trust-building course

Our online program, Mastering Trust, teaches powerful trust-deepening techniques that leverage authenticity, self-awareness, and psychological safety. Participants learn about and practice building trust in the course through an array of techniques, such as extending the benefit of the doubt and owning the 50 percent that is theirs to own of every relationship.

Like any skill, trust needs consistent, ongoing improvement. Our course leverages this concept by providing low-stakes opportunities to practice new behaviors, so that when game-time comes—and the stakes are higher—your people will possess the muscle memory to lean into trusting behavior when it counts most.

By enhancing psychological safety and consistently building trust between one another, employees let go of their grievances and authentically engage in their work with more joy, creativity, and innovation.

Building trust requires training your team in new ways

What every team needs are trust-building training activities they can practice—ones that empower them to turn toxic beliefs into healthier narratives so drama in the workplace no longer undermines their performance. Healthy, high-performance teams adopt and share a “we’re all in this together” story that supports them in relying on one another and holding each other accountable with less judgment.

Building trust in the workplace requires this type of training so teams can metabolize trust—quickly, efficiently, and confidently.

Why choose our trust course?

Our Mastering Trust course isn’t your typical corporate training. Our process uses four unique mechanisms for embracing trust among teams.

  • Three pillars of psychological safety. We offer team members a clear framework that makes psychological safety contagious. Those who feel safe and cared for simply perform better.

  • Every interaction matters. We demonstrate to teams the importance of being intentional with one another daily. Every interaction builds or erodes trust.

  • Vulnerability training. We prove to team members that their vulnerability is the key to connection, and then we level up their skills and willingness to be more open. When we know what one another is carrying around in our emotional backpacks, we fight harder for those we care about.

  • Storytelling methodology. We awaken participants to how the stories they tell themselves drive their beliefs and, therefore, their behaviors and choices. Tell a better story, achieve a better outcome.

The magic of Mastering Trust lies in empowering employees at the individual level to own the impact they have on creating a trusting company culture for themselves and for one another.

“Flat out—this was an awesome experience that has contributed to my journey of vulnerability, building trust in my relationships, and making me a better person.”

Kevin Katynski
VP Distribution

What employees are saying about Mastering Trust

This was an amazing experience that caused me to look in the mirror differently for sure.

—Dianna Barnes, Sales Lead

I feel like this course has opened up my mind to a completely different way of thinking.

—Kylie Gremba, Procurement

I am greatly appreciative of this course and the time that it entered my life. I can only hope that this course will help reach many others in the way that it has reached me.

—Nick Wilhelmy, EMC

Thank you, thank you, and thank you to everyone who put their heart into this course. I felt it.

—Stuart Louden, Sales

Thank you for helping me master trust, and better understand what I can do to improve myself.

—Michael Henley, Warehouse Manager

Significant outcomes from our building trust course

Increased engagement and trust with one another

Employees report a 63 percent leap in their ownership to contribute to a trusting culture.

Improved confidence

Before Mastering Trust, only 4 in 10 employees demonstrated an inclination to lead with trust. After Mastering Trust, that number jumped to nearly 9 out 10 participants.

A shared knowledge of trust-building techniques

Employees report a 90 percent buy-in to the three pillars of psychological safety.

Course logistics

Enjoy easy enrollment onto our learning platform.

5 hours

of self-paced learning

365 days

of access to course materials

Certificate

of completion

  • Course recommendations for teams

    If you are a team leader interested in enrolling your team in Mastering Trust, we recommend everyone go through the course together to increase their bond as a team, to create a cohesive understanding of trust, and to expedite the learning to catalyze behavior change and boost employee engagement.

  • Course recommendations for departments

    Similarly, if you are a department head, we recommend offering Mastering Trust to two or three of your most influential teams who can pioneer the experience and cascade the learning down to other employees. After those teams experience the course, we recommend encouraging your next batch of teams, and so on.

  • Course recommendations for organizations

    If you are a CEO considering Mastering Trust company-wide, we encourage you to roll out the course experience similarly to a department head, starting with your most influential groups, who can then lead with trust and naturally create enthusiasm and buy-in for other employees to experience the course next.

Course tuition

Individual seat: $399

Enroll yourself for immediate access.

5 seats: $1,795 (save 10%)

Enjoy our discounted rate when you purchase five or more seats. Add-on seats are available so you can order exactly how many you need.

10 seats: $3,385 (save 15%)

Add-on seats available at 10% discount.

15 seats: $4,785 (save 20%)

Add-on seats available at 10% discount.

20 seats: $5,985 (save 25%)

To purchase a larger number of seats for bigger departments or company-wide training, please contact us directly.

View our course details one-sheet PDF below

Enrollment for you

Enroll yourself for immediate access.

Enrollment for teams

Buy five or more seats for your teams. After your purchase, you will be guided via email through the process of preparing your list of participants.

Group Hands Adobe Stock 109518239 1500w
ONE-SHEET / SYLLABUS (PDF)

Mastering Trust

Check out more information on the Mastering Trust course, including learning outcomes, benefits, and program logistics.

Has your team already graduated from this course?

Check out our advanced course for teams on building deeper trust and connection. Feel empowered like never before.

1. Denise McLain and Ryan Pendell, “Why Trust in Leaders Is Faltering and How to Gain It Back,” Gallup, April 17, 2023, https://www.gallup.com/workplace/473738/why-trust-leaders-faltering-gain-back.aspx.